Application

Majaliwa from Tanzania applies for Blue Card Germany

Information and communications technology user support technicians

Personal data:

For personal data please contact us
with the following Applicants-ID: 2520

Profession:

Name of profession: Information and communications technology user support technicians Name of latest business sector: Local Government Authorities Latest occupation/title: Computer System Analyst Latest main activities: User Support

Education:

Completed education: bachelor Title or Qualification: Information Technology Specialisation: Additional trainings:

Preferred countries:

1. Preferred country | region / city: Germany | Munich 2. Preferred country | region / city: France | Paris 3. Preferred country | region / city: Germany | Berlin

Language skills:

1. Language skills: english => well 2. Language skills: 3. Language skills: Kiswahili => excellent

Personal note /detailed application:

Personal Skills and Ability
• IT professional with a number of years in Information Technology experience who provides top-notch service, sets high standards, and exceeds expectations.
• Highly motivated, dependable troubleshooter and problem solver.
• Customer focused performer who is committed to quality in every task, from personal interaction with coworkers and users to high level of service provided to company/customer.
• Valued contributor who performs confidently and effectively under pressure, under minimum supervision and thrives on challenge.
• Excellent communicator and good listener.
• Enthusiastic learner who quickly grasps new concepts and technical skills.
• Motivated achiever who guides organizations in applying technology to business settings, provides added value, and creates project deliverables in a timely manner.

Hobbies
• Social related: Sports & Games, Movies, Music, Reading, Internet and Travelling.
• Work related: Hardworking, Desire to help others.


EDUCATION BACKGROUND
Duration Institution Award
2008-2011 Institute of Accountancy Arusha Advanced Diploma in Information Technology (Bachelor degree in IT)
2006-2008 Ihungo Secondary School Advanced Certificate of Secondary Education
2001-2005 Bukoba Secondary School Certificate of Secondary Education

EXPERIENCE
Training attended
Year Place Training
2011 Bukoba Use of ICT in management of Water resources in Tanzania.
2011 Arusha Entrepreneurship
2010 Dodoma Electronic Tuberculosis/HIV Register (ETR).

March 2012 to present
Misenyi District Council as Computer System Analyst II (CONTRACT).
Duties:
• Computer maintenance and troubleshooting.
• Management of a Local Area Network (LAN) and its resources.
• Software installation and troubleshooting.
• Provision of technical and non-technical support to all District councils’ staffs.
• Provision of technical support to users of different Information Systems available.

September 2011 to March 2012
Kagera Regional Commissioner’s Office as Volunteer in ICT department
Duties:
• Computer maintenance and troubleshooting.
• Software installation
• Provision front line support to regional secretariat staffs and all regional’s district councils
• Management of a Local Area Network (LAN) and its resources.
• Advice Senior Computer System Analyst on technical issues, new updates available.
• Time to time update of regional website.

October 2010-January 2011
Kagera Regional Commissioner’s Office (field attachment )
Duties:
• Computer problems troubleshooting and maintenance
• Network security management
• Planning system updates and upgrades
• Advise user on appropriate use of Computers and Computer Networks.
• Software installation
• Documentation of network problems and resolutions.
• Provision of support to staff on all organization applications

October 2009-June 2010
Institute of Accountancy Arusha as Student Lab Assistant.
Duties:
• Computer Lab Management
• Ensuring Lab regulations are followed.
• Documentation of Lab problems for analysis.

October 2009-June 2010
ICT Club (Institute of Accountancy Arusha) as a member
Duties:
• Presentation of different Open Source Software
• Presentation of graphics and websites projects

July 2009- September 2010
Tanganyika Instant Coffee Company (TANICA)
• Provision of support to staff on all organization applications
• Software installation
• Advise user on appropriate use of Computers

April 2008- May 2008
World Vision Tanzania ( Izigo ADP Monitoring And Evaluation Program)
Duties:
• Collection of Data from villagers.
• Data editing.
• Data coding.
• Analysis and Interpretation.

TECHNICAL SKILLS AND KNOWLEDGE AREAS
Computer: Repair, Maintenance.
Networking: Configuration, Troubleshooting, Maintenance and Security settings.

Software
• Operating Systems: Windows 7, Windows Vista, Windows XP, Win 2000, Some Linux,
• Server: MS Server 2003 and 2008
• Network simulators: Packet Tracer and ConfigMaker
• Web technology: Joomla, WordPress, Dreamweaver, HTML, Fontpage
• RDBMS: MySQL and Ms Access
• Languages: Visual Basic 6, PHP, Some Java, CCS
• Software: MS Office 2003, 2007 and 2010, Adobe Photoshop CS, Some Macromedia
• Accounting Package: Tally9
• Research: SPSS
• Others: ElectronicTB Register, SBAS
 

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