Shashidhar from GERMANY applies for Blue Card Germany

Information and communications technology service managers

Personal data:

For personal data please contact us
with the following Applicants-ID: 1989


Name of profession: Information and communications technology service managers Name of latest business sector: IT SERVICES Latest occupation/title: SAP CRM CONSULTANT Latest main activities: CONSULTING


Completed education: bachelor Title or Qualification: Mechanical Engineering Specialisation: IT CONSULTING Additional trainings:

Preferred countries:

1. Preferred country | region / city: Germany | MUNICH 2. Preferred country | region / city: Sweden | STOCKHOLM 3. Preferred country | region / city: Belgium | BRUSSELS

Language skills:

1. Language skills: english => excellent 2. Language skills: 3. Language skills: I am learning german language by attending a course for A11 => reasonable

Personal note /detailed application:

Dear Sir/Madam,

I am SAP CRM Consultant having total experience of 11years which includes 6 years in Sales & Marketing and 5 years in SAP CRM Consulting.
Worked in 4 end to end SAP CRM implentation projects and 1 SAP SD project.
Currently i am in Munich working in implementation and roll out project across the geography.
The experiece in SAP Consulting i have done includes following activities,
• Experience in 3 SAP CRM projects. Consulting responsibilities include Legacy system analysis, Business Blueprinting, Gap Analysis, System Configuration, Testing, End User Training, Prototype development, Creation of Functional specification, Building Authorization Matrix and Post go live support
• SAP CRM expertise include Master Data, Action Profiles, Visit plan, Sales Contract Processing, Sales Inquiry, Building Authorization Matrix, Quotation and Sales Order Processing, Pricing & Activity Management
• SAP Service expertise include Complaints & Repairs, Returns & Replacements, Service Contracts & Agreements, Installed Base, Master Data, Escalation Management, Case Management, In-house Repair processing & Product Service letters
• SAP IC Web client expertise include Screen Modifications, Agent Inbox settings, Configuration of Business Roles & Configuration of Alerts
• SAP Marketing expertise include Campaign execution using E-mail/Phone, Building Target groups, External List Management & Response Analysis
• Knowhow of Sales, Service, Marketing & ICWC BADIs, Searching & Implementation of OSS Notes, Preparation of functional specifications & testing these developments
• Well versed in project documentation like Business Case, Business Blueprint, Configuration document, Functional Specifications, Technical Specifications, Authorization Matrix, Test Case/Script and User training Manuals
• Expert in usage of Solution Manager – This includes creation of Project structure, Document storage, Service Desk functionalities, etc
• Experienced in SAP versions SAP CRM 4.0,CRM 5.0, CRM 6.0, ECC 6.0
• Experienced in giving in end user training in CR700, CR010 & CR410, creating manuals for end users
• Excellent communication, Inter personnel, Client interaction, problem solving, team building, positive, presentation, multi tasking and Convincing skills


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