Mohamed Tamer from Egypt applies for Blue Card Germany

Telecommunications engineers

Personal data:

For personal data please contact us
with the following Applicants-ID: 16319


Name of profession: Telecommunications engineers Name of latest business sector: Information Technology Latest occupation/title: Capacity Management & Data center line manager Latest main activities: IT infrastructure capacity of HW, SW , Budget planning , business analysis


Completed education: bachelor Title or Qualification: Faculty of Engineering. Ain Shams University Specialisation: Communications & Electronic Engineering Additional trainings: Six Sigma black belt

Preferred countries:

1. Preferred country | region / city: Germany | frankfurt 2. Preferred country | region / city: Germany | Berlin 3. Preferred country | region / city: Austria | Vienna

Language skills:

1. Language skills: english => excellent 2. Language skills: 3. Language skills: =>

Personal note /detailed application:

Work experience
2007-Jan – Present Etisalat Cairo, Egypt
Capacity Management & Data Center Manager 2012-Dec – Present
Etisalat Egypt is the 3rd Mobile Operator in Egypt, subsidiary of Etisalat Group International in UAE that operates in more than 10 Countries with more Than 80 Million Subscriber.
Etisalat Egypt have been considered as one of the fast growing operators around the world with 4.5 Million subscriber in 1st year ,and reaching 15 Million subscriber in 3rd year.
• Capacity Management for IT Infrastructure covering servers H/W , Network, SAN, Storage & Backup
• Providing monthly capacity reports for resources & infrastructure with recommendations & follow up.
• Trend Analysis for different IT services with predication on growth and upgrade plan.
• Providing capacity assessments to products and services required by business and evaluation of its impacts with risk mitigation plans.
• Handling the yearly IT capacity plans and budget allocation.
• Managing group of capacity experts team members were we represent the business, service & component capacity to all IT customers.
• Responsible of Data Center planning for IT and allocation in alignment with business forecast within Etisalat different core sites.
• Certified ISO20000 capacity management process owner & internal Auditor
BSS Technical Expert 2010-Nov – 2012-Dec
• Member of expert’s team for evaluating IT business solutions offered like CRM, Billing, Revenue Assurance, e-top-up.
• Providing 3rd level Support to IT customers and leading taskforces in resolving complicated technical support issues that involves different systems from different vendors.
• Evaluating many emerging technologies in cloud computing, virtualization (VMware, OVM, KVM) & consolidation with exposure to latest trends of IT for Telecom.
• Active member in many different Solutions committees where provide advices related to integration between different systems and adoption of new Technologies.
• Initiator & reviewer of many SLA’s & process enhancement as a Certified Six Sigma Black Belt for IT BSS services.
• Evaluation of support services from different Technology vendors with focus on quality and customer satisfaction (i.e. SSigma Project focused on Support provided by Oracle and its enhancement opportunities for Etisalat)
Sr. TL IT BSS Systems, Storage & Backup 2007-Jan – 2010-Oct
Pre-Launch Phase Jan-2007 to May 2007
• Responsible for establishing the Main Core Data Center of Etisalat with all related systems and activities of all ITBSS Systems.
• Handle & supervise all IT Systems Installation, Implementation, Acceptance, and Service Launch from H/W, infrastructure and Data Center prospective.
• Building SA team members that handle all pre-launch challenges that require working under pressure for long hours in a SMART discipline & effective way of trouble handling.
Post-Launch Phase May-2007 – Oct-2010
• Leading System Admin Team where we are responsible of all IT Unix/Linux H/W Systems 300+ that runs all IT BSS core systems and handling the aggressive growth of subscribers 15M+ in 3 years with many migration & integrations with other systems, Summary of BSS Solutions & services:
1. Billing, Rating & CX Customer Care System (LHS: BSCS_iX)
2. ERP (E-Business ),Portal & Self-services (Oracle Portal & SSO)
3. Enterprise Data Warehouse (Teradata), Call Center, IVR & Customer Care system ( IBM/Genesis), CRM (Seibel)
• Responsible of IT SAN, Backup, Archiving and ILM where we enhance RTO, RPO.
• Working with wide range of Systems from different vendors like EMC. HDS, LSI, SAN Fabrics like Brocade Directors, Backup systems & archiving includes Tape Libraries, EDLs , Centera, VERITAS.
• Responsible of capacity planning and systems expansion projects from setting Technical requirements, Vendors Handling, ordering and project implementation supervision till done.
• Lead & coach the system admin team to improve the technical team skills by encouraging the technical training and arranging for getting technology certificates.
• Setting Objectives & KPI for team memebers, tracking progress on yearly performance appraisals, setting training plans for SA Team
• Evaluate the emerging technologies and compare H/W & S/W products from different vendors and select based on TCO & Technology roadmap.

2006-Sep – 2006-Dec Cairo, Egypt
OSS Administrator EOT Etisalat Misr
Ericsson (EEL/EG) is the worldwide leader in mobile telecommunications , As being part of EOT (Establish, Operate & Transfer)Team, Back Office , my responsibilities were :
• Team Leader for OSS (Operation & Support system) that handles all related alarms of operations in the UMTS/WCDMA/GSM Core Network for Etisalat Misr .
• Datacenter expert specialized in Servers, storages that act as Technical Coordinator that provides assistance and support to related activities within Ericsson Support, Implementation Team. Ensuring highest level of professional services within E/// solutions.

2001 – 2006-Aug ProMISE Service (Sun Microsystems Dist.) Cairo, Egypt
Project Manager
ProMISE Service is an Enterprise Partner/Reseller for Sun Microsystems in Egypt Since 1994 Providing Solutions & System Integration for Enterprise client.
PM of Central Bank of Egypt (CBE) project (16.2 Million EGP).
PM of Algeria ISP Project for Ministry of Post and Telecommunication.
Technical advisor & Pre-sales role for solutions provided to customers.
Team Leader / Sr. Support Eng.
With Great exposure to Enterprise IT for different industries & customer needs we managed to support customers for technologies below:
Support for SPARC H/W: Workstations, Midrange & High-end Servers.
Support for Solaris O/S 2.5 6 7 8 9 10 (SPARC & x86), Sun Cluster, RAC
Provide Technical presentations to customers as part of pre-sales team
Installation & Support for all Sun Storage Solutions Volume & Enterprise I.e.: Storage Arrays SAN, NAS, DAS, Tape Libraries, VERITAS Netbackup, Legato Networker,
Enterprise Support Eng for many different Industries as follow:
- Telecommunication: Vodafone, Ericsson, Mobinil, Egypt Telecom, Alcatel, Nokia EG, Lucent, Cisco, Equant, Sat Station Maadi.
- Petroleum: BP, BG, Shell, Gabco, Union Fenosa, Apache, Khalda, Enppi. EgyptLNG, Petrobell
- Government: Presidency Office, IDSC, UDC, INRC, Bibliotheca Alex.
- Banking: CBE, NBE,
- ISP: Link.Net, TEData, EgyNet , MIST, NOL , Noor.

Additional professional activities :
Project Management Professional PMP training.
ITIL V3 Foundation training.
Lean Six Sigma Black Belt Training & Certification
Instructor for the following courses :
-Solaris 8, 9 , 10 (Fundamentals , Admin I & II )
-Solaris Performance Management ( SA-400)
-Solaris Security ( SC-300 )
Enterprise Sun system Engineer Certification
Sun Cluster 3.1 & 3.2
Cert. For UNIX Administration for Solaris 9, 10.
Cisco Certified Network Associate CCNA.
Good Knowledge of GSM, GPRS, WCDMA, UMTS Systems.
Good Knowledge of Billing , Rating system of LHS ( BSCS)
Good Knowledge of BSS/OSS systems.
Fair Knowledge of Ericsson Charging systems CS 3.

Education & Academic
2001 Ain Shams University Faculty of Engineering Cairo, Egypt
B.Sc. of Electronics & Telecommunications Engineering.
Graduation Project: Microwave & RF Filters Design (Grade: Excellent)
Project Description: Design Of the High Frequency (Microwave Range) Filters, Low Pass, Band Pass, Band Stop, High Pass And the implementation of It in Microwave Systems specially in Satellite systems, Microwave Links and Wireless Network. Project was under supervision of Ph.D. Ahmed Sarhan Member of Microwave Dept. Staff.
Worked as Assistant to Dr. A.Sarhan in supervising a Microwave Graduation project about GSM & CDMA system designing and implementation, Based on Ericsson GSM system overview.
Worked with Microwave Academic Staff in the GSM Inspection committee for inspecting different Base Stations to ensure its radiation power level within the safe range.

Leadership Skills & Trainings
Worked in organizing many big conferences held in Egypt by UN like (ICPD, WBU) ,5th Africa games as supervisor, organizer & guide respectively.
1st time manager training based on HBM by TTM Associate
Leadership Boot camp training by Stephen Covey.
Leadership & Coaching training by Huthwaite Int.
Communication Skills & Body Language training.
Get Human again by Dale Carnegie.
Motivation & motivational climate training.


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